Problem-solving skills. They’re critical. And yet, how often do we think through how we can improve our skills? Not often? Well, let’s change that. Let’s examine 5 simple ideas to improve your problem-solving skills at work and in life, courtesy of a recent pediatrician visit. I have a child with off and on constipation issues….
This could be alternately titled, “The importance of process: A potty training case study.” I found this photo in a daycare classroom. “I can go potty.” This graphic outlines the 12 steps to going to the bathroom. Go to the potty (i.e. toilet) Pull pants down Pull down pull-up Go to bathroom Get toilet paper…
Last week was one of those weeks. You know, the ones where it seems like anything that can go wrong will. There was nothing truly major; it was just one thing after another after another. We had: A stomach flu (which included a day out of daycare and parents trading off childcare based on who…
Peaceful minutes to linger, sip and read a good book. Or simply sit without anyone needing anything. The peace and calm that comes with the smell of fresh coffee and a cozy, quiet house really can’t be beat. Oh, wait. I have small children. Who happen to be extremely light sleepers in the morning. I’m…
Providing great customer service the first time around breeds loyalty, creates brand ambassadors and saves companies money in the long run.